You're right, Julia. A whole new crop of tantrum-throwing toddlers has grown up over the past few years, since people like Joe "You lie!" Wilson [2009], FOX "news" and the Orange Moron making obnoxious, unfounded accusations against people gamely going about their business have been rewarded for it with elected office, Likes, or ratings. As someone working in the public sector, I see it all the time. "I pay your salary with my taxes!" doesn't mean that abuse and entitlement are ever warranted, especially when they are just plain wrong. Bravo! An excellent read. Yes, good documentation, well delivered, TKOs false accusations and false outrage every time.